Kayaking FAQ

Location

How do i get there to you/the kayaks?

Look for Tai Mong Tsai on google maps or just click here.

From Sai Kung town, whichever transport you use, look for “Tai Mong Tsai“. You can come via:
Green Taxi — HKD~50
Green Minibus — #7, #9
Kowloon Bus — #94, #96R

Do you provide transport?

Unfortunately, we do not. However, feel free to call an Uber or the local Taxi hotline: +852 2729 6600 .

Do you have lockers?

No lockers are available but our staff can look after your belongings. Please have your valuable belongings with you for your trip.
A pair of “luggage tags” will be provided to you: you keep one, our staff keeps one. Easy right?

Do you have toilets?

Yes & No. Public toilets are available just 5 mins away here.
Changing rooms and fresh water rinsing is available as below.

Do you have showers/changing rooms?

Yes & No. Public toilets are available just 5 mins away here.
Changing rooms and fresh water rinsing is available as below.

Bookings

Why is your rental charge more expensive?

Our kayaks are premium to most of the kayaks available in the same vicinity. Our cost for these kayaks are at least double that of those in the same vicinity. FeelFree kayaks are a well known, established brand known globally across multiple continents. Our kayaks are solid, responsive to your efforts and able to withstand sea currents better. We got what we paid top dollar for so you also get what you paid for!

Don’t just take our word for it, come try it out and see for yourself!

Do you charge hourly rentals?

Unfortunately, we do not accept hourly rentals. As renters are apt to forget the time (we don’t blame them as they are having fun!), we rent by time periods of 4hrs. It is only fair for us and other renters this way to ensure every gets a chance to enjoy Sai Kung that same day!
Thank you for your understanding.

Can I book for evening kayaking?

No. As kayaking at night is very dangerous. Kayak renters must return by 17:00/5pm for your safety as well as ours.
Thank you for your understanding.

Can I walk in and pay by cash?

Yes you can but we cannot guarentee there are kayaks available for you!
It is highly recommended that you book in advance.
All bookings must be made at least 2 days before your day of use.

What kind of gear do i need?

Below is just a suggestion of all the things you need for a trip, some crucial items are even in picture form:

Water Shoes Waterproof Drybag
MIN. 1.5L water Sunglasses
Waterproof Phone Pouch Long Sleeve Shirt
Long Pants Hat/Cap
Cash Sunscreen
Insect repellent Gloves
Dry Change

What if there is bad weather?

Under any one of the following conditions, the booking may be canceled or rescheduled without prior notice. We will notify you immediately once any one of the following conditions has been met:

  • When the typhoon signal No.3 or above is hoisted 2 hours before the booked time-slot, the booked activity will be postponed.
  • If typhoon No.3 or above is announced during course/class/tour, the activity will be terminated immediately.
  • When the red or black rainstorm warning is announced 2 hours before the booked time-slot, the booked activity will be postponed.
  • If red or black rainstorm signal is raised during course/class, the activity will be terminated immediately.
  • If our guide determines the water condition is unsafe. Our guide has absolute right to decide whether to cancel or continue the lesson subject to safety of water condition and/or environment. All attendees should obey coaches’ instructions. No swimming is allowed without permission.

Under the above condition(s), refund/reschedule can be arranged on a case by case basis.

However, booking will be resumed / held as schedule if any of the following conditions have been met:

  • 2 hours after the cancellation of black or red rainstorm signal, classes and activities will be held as scheduled. Participants can contact TerraMar for more instructions under these situations.
  • 2 hours after the lowering of typhoon signal No. 3 or above, tours/rentals may resume depending on the time of day and the situation of the sea. Participants can contact TerraMar for more instructions under these situations.
  • If the thunderstorm warning, amber rainstorm warning or a typhoon signal No.1 is hoisted either before or during lessons, classes and activities will be held as scheduled.

What is your cancellation policy?

All bookings/rentals are non-refundable. Please understand that other renters/kayakers have also made their bookings in advance and availability may be very limited. TerraMar reserves the right to refuse requests by the customer to re-schedule.
All bookings/rentals are rescheduled only at the discretion of TerraMar HK Ltd.

Trips

Do you have lifejackets & paddles?

Trips/Rentals include lifejackets & paddles, even for kids ages 5 & up!
Please be kind to our equipment. Otherwise, equipment penalties may apply.

Do I need to know how to swim?

YES. Even though you will have lifejackets, for your safety as well as the safety of everyone in your group, you need to know how to swim by yourself unassisted for at least 50m.

Do I need a kayak certificate to join/rent kayak?

No. We trust that if you are brave enough to go out in a group, you are capable and know what you are doing.

Do I need to carry the equipment by myself?

Yes & No. We are all adults so we should be responsible with our own gear! If there are kids in the group, we will gladly assist when possible.
– Paddles & lifejackets: please choose for youself.
– Kayaks: as they should close to the water, very little carry is required. Of course, you will need to get the kayak into the water yourself!
In the end, if our staff is not attending to other customers, of course we will gladly come assist you.

What kind of gear do i need?

Below is just a suggestion of all the things you need for a trip, some crucial items are even in picture form:

Water Shoes Waterproof Drybag
MIN. 1.5L water Sunglasses
Waterproof Phone Pouch Long Sleeve Shirt
Long Pants Hat/Cap
Cash Sunscreen
Insect repellent Gloves
Dry Change

What language do your guides use?

Some instructors are bi-lingual or even tri-lingual! During checkout, you will get to choose the languages you require from your kayak tour guide.

How many guides are provided?

The typical ratio of guide : attendee is 1 : 8.